Open Sky Consulting Services for RedPrairie®* Supply Chain Software
Enhancements
Do you feel like your operation is working AROUND your WMS instead of with it? Make your WMS work for you by enhancing the core WMS functionality to fit your business’ needs. Open Sky can deliver the functionality you need within a reasonable time frame and budget in order to get your operation where you want it to be.
Configuration and Setup Changes
Your WMS is complicated. Very complicated. The wrong change at the wrong time could hinder operations for hours. Be sure that you are making the right change for the right issue at the right time. We’ll help you make sure, and if you want your team to understand why and how, then we offer documentation and training by request.
Installation and Configuration of RedPrairie®* Supply Chain Software or Third Party add on Solutions
Were you sold additional functionality and products during development but never got around to implementing everything you paid for? Have you purchased a third-party solution but are not sure how to integrate it with your WMS? Open Sky’s consultants have extensive experience with RedPrairie®* products and the technical knowledge necessary to successfully integrate third-party applications with RedPrairie®* software.
Database Tuning
Does your operation ever get ahead of your WMS? Have your pick lanes ever been idled while the WMS struggled to catch up? The problem might be an inefficient database. Open Sky’s consultants are experts in database optimization and will return your operation to its target efficiency in no time. If you are not yet experiencing these issues, Open Sky can analyze your database and substantially lower the likelihood of performance problems through preventive maintenance.
Functional Consulting
Everyone knows that fast and accurate service is an essential part of satisfying external stakeholders in a supply chain. If your operation is employing inefficient processes or facility layouts, Open Sky functional consultants can help you find the areas that can be improved and help you implement more effective processes, which will make customers happy and, in turn, improve your bottom line.
Integration Architecture Consulting
Open Sky knows that a system cannot be designed to merely function at go-live; a WMS integration architecture must be designed with the future needs and goals of the business in mind. Our consultants have a proven track record of designing effective and flexible integration architectures that are readily maintained and expanded to accommodate future change and growth.
Integration Services
Has a systems upgrade or process change made your current interfaces ineffective or even obsolete? Are order downloads and shipment confirmations failing due to an improperly designed integration architecture? Our consultants will work with you to identify the problems. More importantly, Open Sky will offer you real solutions, not quick fixes, to the problems that plague your integration.
System Administration Services
Have the costs of systems administration and maintenance begun to strain your budget? Most of the necessary maintenance functions can actually be done off-site. Open Sky has qualified personnel who can keep your systems functioning smoothly for a fraction of the cost you pay for full-time systems and database administrators.
Project Management
Do you find that managing your project ultimately gets in the way of your project? Are your projects running past their deadlines and blowing away budgets? Open Sky can help by implementing cutting-edge technical project management methods based in Agile Methodology and SCRUM implementation processes. Let us show you what it’s like to come in on time AND under budget, all while adapting to the inevitable requirements changes that so frequently cripple projects.
Training
Do you want to learn what we do and how we do it? Open Sky can train your staff on key concepts of the RedPrairie®* product suite including Integrator, MOCA, MOCA Reports, Data Driven Applications (DDAs), and more! The best part - you learn on YOUR version in YOUR environment. You can choose your location as well - our office or yours. Our traning is unique in the industry too. We will not only explain HOW, but underscore the important reason WHY. Open Sky training provides you a flexible, cost effective, and customizable method of supercharging your WMS Analysts.
Vendor Compliance
Vendor compliance is a broad and complicated topic covering everything from EDI messaging to the barcode format that is printed on your shipping labels. Open Sky has helped our clients to navigate complex and ever changing vendor compliance requirements and given them the ability to reduce or eliminate chargebacks and maintain high performance levels on vendor scorecards. If your company is just beginning your vendor compliance program, or if your company is trying to gain a better handle on an already large compliance program, Open Sky can help you make sense of it all and bring chargebacks under control.
Dedicated Open Sky Developer with expert knowledge of RedPrairie®* Supply Chain Software
Are you trying to build your WMS support and development team internally and finding that good support analysts and developers with expert knowledge of RedPrairie®* software are hard to find and even harder to thoroughly interview? Maybe you don't have an internal team, but you would like to have the convenience of having access to a developer for a specific project. Open Sky can help you build a team by giving you a Dedicated Developer! A Dedicated Developer can be retained on a quarterly fixed-fee basis in one-half FTE (full time employee) increments. If you have an integration project and a compliance label project, we can provide an integration expert and a compliance expert dedicated to your project half time each for the price of one FTE! Your Dedicated Developer is part of your team, works at your direction, and answers to you; all the advantages of having your own employee without the disadvantages of the additional payroll and training responsibilities. Your Dedicated Developer is also part of the Open Sky team with access to our training and our decades of knowledge and experience; all the advantages of having a consultant. In essence, you can get the best of both worlds: a highly trained Open Sky developer with expert knowledge of RedPrairie®* software and access to decades of experience working with RedPrairie®* software working on your team at your direction for a fixed cost and without HR overhead.
Support
Open Sky understands that long support response times mean lost revenue and additional expenses for your operation. Through our dedicated support teams, we can provide you with a winning combination of cost-effectiveness, experience, and efficiency in order to keep your operation running smoothly.